Frequently Asked Questions
Everything you need to know about your Briarwood Supplies order.
What is the standard shipping timeframe for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental US.
What is your return policy for Briarwood Supplies products?
We offer a 30-day return policy on all unused items in their original packaging. Please note that custom-ordered furniture or personalized decor items are final sale.
Do you offer international shipping?
Currently, we ship exclusively to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress.
Are your wooden products sustainably sourced?
Yes, at Briarwood Supplies, we prioritize sustainability. All our wood-based home goods are crafted from FSC-certified timber and ethically harvested materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.